Downloads & Refunds
We are excited to offer digital versions of our children's books for download on our shop page. When you purchase a digital book, you will be able to download it instantly, making it easy to enjoy your new book right away. To ensure a smooth and secure download process, we recommend that you have a stable internet connection and an up-to-date device. Once you have downloaded a digital book, it is yours to keep and enjoy on any compatible device. Please note that digital books are for personal use only and cannot be shared or distributed without the express permission of the author. We are committed to providing high-quality digital books that are accessible and easy to use, and we appreciate your support in helping us to continue creating great content for children.
We want all of our customers to be completely satisfied with their purchases from our author website. However, due to the personalised nature of our products, we are unable to accept returns or exchanges on signed paperback copies with a personal note. Each of our items, including the signed paperback copies, are printed on demand and specially made for each individual child. Therefore, we do not resell books that were originally made for someone else. We also do not offer returns or refunds on digital downloads. However, if there is an error in your book or a quality issue, please do not hesitate to contact us. We are committed to providing high-quality products and will do everything we can to make it right. We appreciate your understanding and support of our return policy.